|
|
|
|
|
|
|
|
|
|
 |
|
|
|
|
|
|
|
Honda Odyssey Review
| Customer Test Drive |
|
| 2002 Honda Odyssey EX | Back to Honda Odyssey Reviews |
|
|
||||||
| stock image shown | Add my Honda Odyssey review | ||||||
| Ratings | |
| Overall: |
 
|
| Comfort: |
|
| Performance: |
|
| Quality: |
|
| Appearance: |
|
| Comments | |
Favorite feature: |
vanishing third seat |
Least favorite feature: |
transmission failure |
Advice to buyer: |
get a Toyota Sienna |
Detailed review: |
We bought a 2002 Honda Odyssey in Sept of 2001 with a trailer package including a transmission cooler; however, we ended up never towing a trailer. One month ago, at about 55000 miles, the transmission failed and had to be replaced. The repair was performed at Benson Honda in San Antonio, Texas, where we had purchased the car. The car has a perfect maintenance record; in fact, every checkup has been performed at Benson Honda as recommended. The car has been used in regular day to day traffic as a family car and on occasional trips, nothing unusual, and nothing extreme. As mentioned above, we never towed a trailer. The replacement was covered by an extended warranty we had purchased from the dealer. However, we still lost $ 1175 which would have been reimbursed had we not used the warranty. The dealer purchased warranty was quite a pain. An insurance adjuster had to travel from Houston to San Antonio the following workday (it was a weekend) and the insurance would not cover overnight shipping, so the car was gone for a week. The dealer warranty on the new transmission is a paltry 12000 miles. Premature transmission failures seem to be quite common in the Odyssey and apparently due to a design flaw. Consumer Reports used car reviews now rate the 2002 Odyssey as “not recommended” partially due to poor transmission reliability. I am quite upset (to put it politely) that Honda does not step up to its responsibility and for a minimum offer an extended warranty for the grief they are causing the customer. This car was supposed to be the best and most reliable car we ever bought and we did a lot of research before we purchased the car. Ironically, it will probably the most unreliable car I ever bought (I never had a transmission failure at that mileage before). Klaus |
Also considered: |
2002 Toyota Sienna |
| About This Reviewer... | |
Location: |
Kerrville, Texas |
Other vehicles owned: |
None |
Review submitted: |
July 24, 2005 |
|
Is this review offensive or grossly inaccurate? Let us know. |
|
|
Note: Autobytel.com provides Customer Test Drives as an open forum for individuals to
share their views during the test drive experience. The opinions, comments and views expressed in this
section are solely those of such individuals. Neither Autobytel.com, its subsidiaries and affiliates,
nor any Autobytel.com subscribing dealer or vehicle manufacturer endorse any view or opinion
expressed in this section unless specifically noted. |
| A D V E R T I S E M E N T |
|
|
Home | About | Customer Service | Privacy | Usage Terms and Disclaimers |
|
|
|
|
|
|
|